We understand that life gets busy. If you need a break from your training, you can pause your subscription without losing your progress. Here's how to do it.
How to Pause Your Subscription
Open the Future app
Make sure you're logged in to your account.
Go to Profile > Account > Update Membership > Pause Membership
Select a pause duration
Choose 1 or 2 months.
Confirm your pause dates
You'll see the exact start and end dates for your pause.
You're all set!
Your coach will be notified automatically and will reach out about a week before your membership resumes. We’ll also send you an email reminder.
Resume anytime by returning to the Membership section and tapping "Resume Membership."
Pause Eligibility
You become eligible to pause your membership after completing 90 active days on the platform.
Once paused, you can reactivate at any time.
After reactivating, you'll be eligible to pause again after another 90 active days.
We currently allow pauses for up to two months, as this actively reserves your spot with your coach.
If you're unsure when you'll return, we recommend canceling for now and reactivating when you're ready. We'll save your workout history and coach notes, though your original coach may not be available.
For more support, feel free to email help@future.co or talk directly to your coach—we're here to help you find the best option for your situation.
FAQ & Troubleshooting
Will I lose my progress or workouts?
Nope! Your workouts, messages, and progress are saved and waiting for you when you return.
Can I still message my coach during the pause?
Yes! You can continue messaging your coach while your membership is paused.
What happens to my billing?
Your billing is paused too. You won’t be charged during the selected pause period, and your subscription will automatically resume at the end of that time.
What if I'm on a prepaid membership?
You're still eligible to pause for up to two months without penalty. We'll simply resume your remaining prepaid term when you return.
I don’t see the pause option. What should I do?
Make sure your app is updated to the latest version and you have been active for 90 days. If you're still having trouble, contact help@future.co for support.